Welcome to Fusion

Fusion is an intuitive and flexible call-recording management application that simplifies the complex conditions towards call‑compliance.

Fusion safeguards your business by offering automation, accessibility, and long term storage.

  • Automation

  • Accessibility

  • Long-term Storage

Features

  • Quickly and easily create FTP accounts to allow your sources to upload files.

  • Quick integration process with your business’s LMS, allowing files to be reconciled against your leads to determine the final destination.

  • Create custom file naming pattern which will reject poorly formatted or incomplete files.

  • Delivery of files to multiple locations and to the buyer's storage system via FTP, S3, SFTP.

  • Rename files to buyer's specifications.

  • Date range based analytics for analysis of source compliance.

  • Manual reconciliation of files to leads for unexpected situations.

  • Creation of employee accounts to give your team the access it needs to downloads calls, and run analysis against the current level of compliance.

Process

  1. Upload call recordings via ftp

    Quickly and easily create FTP accounts for your sources to upload files to your organization.

  2. Standardize

    File names are standardized and then organized into a chronological folder structure for easy retrieval.

  3. Reconciliation

    The final destination(s) of the file is determined by matching the call recording to your lead via API request to your LMS. Files can skip this step if the destination is known at the time of upload.

  4. Translation

    Custom file patterns you create will rename the files according your buyer's specifications before upload.

  5. Delivery

    Compliant call recordings are then delivered to all buyers to which the lead has been sold.

  6. Archive for easy access

    Processed recordings are uploaded to the cloud and stored as long as need be. Long-term cloud storage is cheap and secure.

Pricing

  • 1 – 5,000

    Monthly Recordings

    $1,500 / MO

    $1,000 / MO

  • 5,001 – 15,000

    Monthly Recordings

    $3,000 / MO

    $2,000 / MO

  • 15,001 – 30,000

    Monthly Recordings

    $5,000 / MO

    $3,350 / MO

  • 30,000 +

    Monthly Recordings

    Negotiable

FAQ

  • What does my team need to do in order to prepare for Fusion?

    An API request to your LMS is crucial to the success of Fusion. Having API documentation readily available will speed up the integration process.

  • What if there are multiple buyers for a given call recording?

    Fusion can deliver a single call recording to multiple buyers.

  • How does Fusion know which client to send the call to?

    Through the reconciliation with your LMS. Mappings will be configured to relate your buyers to the appropriate upload destinations.

Get Started with Fusion